Shipping Policy

Last Updated: November 3, 2026

Where a parcel can go

Standard shipping is free, with no minimum order, to the 50 U.S. states and Washington, DC. This includes Alaska and Hawaii. We do not ship internationally, to U.S. territories or to APO/FPO/DPO military addresses. PO Box eligibility depends on the item and available service; contact us before ordering to check it. Enter a complete address, including any unit number, and tell us promptly if you spot an error. We cannot guarantee an address change after dispatch.

Plan the full journey, not just transit

Once an order is accepted and payment verification is complete, processing usually takes 1–2 business days. Estimated carrier transit after dispatch is 2–4 business days, giving an estimated total of 3–6 business days. Business days are Monday through Friday, excluding U.S. federal holidays. These are estimates, not a guarantee that a travel pouch, toiletry bag or camp organizer will arrive before a departure date. Ask us before ordering if timing is critical.

Dispatch and tracking

We send tracking information when available. A carrier may take time to post the first scan, and separate parcels may have separate tracking. Carrier selection depends on the destination and available service; we do not promise a particular carrier. Weather, high-volume periods, carrier disruption and address problems can change the estimate. Contact us if tracking stalls or a parcel is marked delivered but cannot be found; first check the address and nearby delivery locations.

When shipment is delayed

If we cannot ship within the stated processing window, we will explain the revised timing and offer you the choice to accept the delay or cancel the unshipped order for a prompt refund to the original payment method. We will not require you to wait indefinitely. A cancellation before shipment does not use the return inspection timetable.

Charges and related help

Standard shipping within our service area costs $0. Applicable taxes and the final total are shown before payment. For a return, do not use the correspondence address without instructions; see the Refund Policy. For a destination or PO Box question, send the product title and ZIP code before ordering.

For an upcoming departure

Compare the full estimated window with your travel date before placing an order.

Reach cortrail

Email support@cortrail.com or call +1 (907) 234-3429. Our correspondence address is 5915 E Fireweed Dr, Wasilla, Alaska 99654, United States. It is not a walk-in store, pickup point or automatic return destination; ask for return instructions before mailing anything.

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